Privacy Policy
This Privacy Policy explains how ZOBUT GAMES TEKNOLOJI LIMITED SIRKETI ("Zobut", "we", "us") collects, uses, shares and protects information when you use our mobile applications, including Tinoba - AI Sports Hub, AIMatches - AI Match Analysis and Tonbuk, and our website zobut.com (together, the "Services").
By using the Services you acknowledge that you have read this policy. If you do not agree with it, please do not use the Services.
1. Information we collect
What we collect depends on which app you use and which features you choose to use.
Information you give us
- Account information. If you sign in with Google, we receive your name, email address and profile picture from your Google account. If an app offers phone number sign-in, we receive your phone number. If you use guest or quick login, we create a random account identifier instead.
- Profile information. The username, profile photo or avatar, gender, age and country you choose to add, and preferences such as your favourite teams and leagues.
- Content and messages. Messages you send to other users, comments and opinions you post in community features, friend requests and friend lists, and reports or blocks you submit.
- Support requests. Information you send us when you contact support.
Information collected automatically
- Device and app information. Device model, operating system version, language, country or region, app version and time zone.
- Identifiers. Device and advertising identifiers (such as the Android advertising ID), Firebase installation IDs and push notification tokens.
- Usage information. How you interact with the apps, for example screens viewed, matches followed, games played, scores and in-app events.
- Diagnostics. Crash reports and performance data that help us find and fix problems.
- Network information. Your IP address, which may be used to estimate your general location (country or city level) and to prevent abuse. We do not collect precise GPS location.
- Install attribution. Information about the campaign or link that led you to install an app (for example, Google Play install referrer data).
Purchases
In-app purchases and subscriptions are processed by Google Play. We do not receive or store your card or bank details. We receive purchase confirmation details from Google Play, such as the order ID, product, purchase token, purchase time and subscription status, so that we can deliver what you bought.
Real-time voice and video
If you use real-time voice or video features where available, the audio and video are transmitted through our real-time communications provider so that they can reach the other participants.
2. How we use information
- To provide the Services: live scores, match trackers, AI analysis, games, chat, friends and community features.
- To create and manage your account and remember your preferences, such as followed teams and your country.
- To send notifications you have enabled, such as match alerts, messages and friend requests.
- To process purchases and subscriptions, and to prevent fraud and abuse.
- To keep the community safe, including reviewing reports, blocking users and enforcing our Terms of Service.
- To understand how the apps are used, fix crashes and improve features and performance.
- To show advertising and measure how well our marketing campaigns work.
- To comply with legal obligations and respond to lawful requests.
Where the law requires a legal basis (for example under the GDPR or Türkiye's Personal Data Protection Law No. 6698, "KVKK"), we rely on: performance of our contract with you; our legitimate interests in operating, securing and improving the Services; your consent (for example for personalised advertising or notifications, where required); and compliance with legal obligations.
3. AI match analysis
AI analysis in Tinoba and AIMatches is generated from sports data such as match statistics, team form, head-to-head history, lineups and injuries. It does not require your personal information. AI analysis is provided for entertainment and information purposes only, may contain errors and is not betting, financial or professional advice.
4. Advertising
Our apps may show advertisements through Google AdMob. Advertising partners may use your advertising ID, device information and approximate location to show ads, limit how often you see them and measure their performance. Where required by law (for example in the EEA, UK and Switzerland), we ask for your consent before personalised ads are shown.
You can reset or delete your advertising ID, or opt out of ads personalisation, at any time in your Android device settings (Settings › Google › Ads, or Settings › Privacy › Ads, depending on your device).
5. How we share information
We do not sell your personal information. We share information only in these cases:
- With other users. Your username, profile photo, statistics and public posts can be seen by other users. Messages are visible to the people you send them to.
- With service providers that help us run the Services, such as hosting, authentication, analytics, crash reporting, notifications, payments, attribution, advertising and real-time communications. They may use the information only to provide their services to us or as described in their own privacy policies.
- For legal reasons, when we believe in good faith that disclosure is required by law, a court order or a lawful request from authorities, or is necessary to protect the rights, safety or property of our users, the public or Zobut.
- In a business transfer, such as a merger, acquisition or sale of assets, in which case this policy will continue to apply to your information.
6. Third-party services
Depending on the app, we use the following third-party services. Their handling of your information is governed by their own privacy policies.
| Service | Purpose | Privacy policy |
|---|---|---|
| Google Firebase (Authentication, Analytics, Crashlytics, Cloud Messaging, Realtime Database) | Sign-in, usage analytics, crash reports, push notifications, real-time data | firebase.google.com |
| Google Sign-In | Signing in with your Google account | policies.google.com |
| Google Play Billing | In-app purchases and subscriptions | policies.google.com |
| Google AdMob | Advertising | policies.google.com |
| Meta (Facebook SDK / App Events) | Install attribution and campaign measurement | facebook.com |
| AppsFlyer | Install attribution and campaign measurement | appsflyer.com |
| RevenueCat | Subscription status management | revenuecat.com |
| Agora | Real-time voice and video | agora.io |
7. Data retention
We keep your information for as long as your account is active or as needed to provide the Services. When you delete your account, we delete or anonymise your personal information within 30 days, except where we must keep certain records for longer to meet legal, tax or accounting obligations (for example, purchase records), to resolve disputes or to enforce our agreements. Diagnostic and analytics data held by our providers is kept according to their retention settings.
8. Your rights and account deletion
Depending on where you live, you may have the right to access, correct, delete or export your personal information, to object to or restrict certain processing, and to withdraw consent at any time. Users in Türkiye have the rights listed in Article 11 of the KVKK; users in the EEA and UK have the rights provided by the GDPR, including the right to lodge a complaint with a data protection authority.
How to delete your account and data
Send an email to support@zobut.com with the subject "Delete my account". Tell us which app you use and, if possible, send the email from the address linked to your account. Where an app offers account deletion in its settings, you can also use that option.
We delete your account, profile, messages and associated personal information, and confirm within 30 days. Uninstalling an app does not delete your account.
To exercise any other right, contact us at the same address. We may need to verify your identity before acting on your request.
9. Children
The Services are not directed to children under 13 (or the minimum age required in your country), and we do not knowingly collect personal information from them. If you believe a child has given us personal information, please contact us and we will delete it.
10. Security
We use reasonable technical and organisational measures to protect your information, including encryption in transit (HTTPS) and restricted access to our systems. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
11. International transfers
Our service providers may process information in countries other than the one where you live, including the United States and countries in the European Union. When we transfer information internationally, we take steps required by applicable law to protect it.
12. Changes to this policy
We may update this policy from time to time. We will change the "Last updated" date above and, for significant changes, notify you in the app or by other appropriate means. Continuing to use the Services after an update means you accept the updated policy.
13. Contact us
If you have questions or requests about this policy or your personal information, contact us at support@zobut.com.